After a widespread outage Monday, AT&T’s internet and U-verse television service have been restored in the Dallas-Fort Worth area. But the trouble isn’t over.
AT&T did not answer either question or say how many customers were affected during Monday’s outage that lasted about 12 hours. The company — via its “customer care” Twitter account — said Monday the outage was caused by a lightning strike and subsequent fire at a Richardson switching station.
Richardson Fire Chief Curtis Poovey said Tuesday that his department couldn’t determine a cause or verify that there was or was not a lightning strike. He said the fire was limited to wiring at that facility.
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