BURLINGTON,, Vt. (WCAX) Consolidated Communications has confirmed that it is dealing with a statewide internet outage that hit Vermont Thursday afternoon.
The outage started around 2 p.m. and there is no word on when internet will be restored. Many customers have told Channel 3 they are frustrated that they haven’t been able to reach tech support. Consolidated officials say that customers have had to wait on hold due to the high volume of calls it is receiving.
Late last week the Vermont Department of Public Service announced it had launched an investigation into Consolidated after ongoing problems with customer service.