I’m pretty sure my husband and I are overpaying for internet.
I suspect as much because, in writing this column on internet streaming TV options, I’ve talked to many folks about their home internet plans and I’ve seen just how variable prices can be, even for the same speed of service. Yes, each internet service provider publishes rates on their websites, but those rates are constantly changing and often vary from prices quoted over the phone.
In pondering this, I had a semi-light-bulb moment. Wouldn’t it be empowering to know what others in San Diego are paying for their internet service? If not for my own negotiation tactics, then to determine whether we’re all being treated fairly and/or getting a good deal.
After all, internet access is a prerequisite for modern-day homes. It’s a fixed cost (that isn’t fixed at all), and you really can’t get around it. You should know if what you’re paying is on par with what your neighbors are paying.
With that in my mind, I created a simple, online survey that I’d like you to complete — and it’s totally anonymous. You can find it here: https://survey.qualtrics.com/SE/?SID=SV_42becuDhQIdohKt&Q_JFE=0
I just want to know who your provider is, what you pay per month, what your promised internet download speed is (eg. 15 Mbps), whether your rate is a promotional one (meaning it goes up after a few months), and if it’s discounted because you have a cable or phone bundle with the same provider.
You might want to have your latest statement handy, because if you don’t know what speed you’re being offered, you can typically find that on your bill. Worst case scenario, you can call your provider and ask (and maybe negotiate a better deal in the process).
The goal is to collect enough data to understand in a meaningful way what locals are being charged for internet access, so that we at the San Diego Union-Tribune can share that information back with the public.
I hope you’ll participate.
If you want to talk more about internet service or other cord-cutting concerns, join or Facebook group, SDUT cord-cutters.
firstname.lastname@example.org (619) 293-1840 Twitter: @jbruin