There’s no question that the Internet of Things can make an enterprise more efficient. The harmonizing of sensors, devices, and data harmonized into one system gives rise to context-aware computation and enables the environment to respond instantly to change, be it in temperature, light, movement or other factors. This not only brings numerous new opportunities, but also significant cost savings, music to the ears of today’s business leaders. But there’s another side to the IoT coin. Recently, I’ve written about digital transformation and the impact it is having on traditional businesses. The IoT can enhance the personal experience of customers, who are mobile, connected, and eager to have more access and intelligence surrounding them.
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