As an entrepreneur, it is important to have continuous growth in your business in order to be successful. One of the ways that can help your business grow is outsourcing.
Outsourcing is when you choose certain business activities that you currently handle and then deciding to use an outside business source to handle the activity instead. This simple definition can bring peace of mind to an overloaded entrepreneur.
I’ll give you an example. As an online business coach, clients may expect you to also create and design websites…and everything that goes with it. However, your skill set may not include some of your client needs such as creating an online shopping cart. So it would be good to find a business associate that you trust and outsource the online shopping cart to them.
However, make sure when you choose an outsourcing business partner that you keep the following things in mind:
1. Choose someone that you can trust not to steal your clients away.
2. Choose someone who has the same business ethics as you.
3. Does this person have the specific skills necessary to complete the work you need done.
4. Ask for client samples and references so that you can get feedback from their clients regarding their work habits.
5. Make sure to have a contract that includes a non-compete clause in it.
The list above is just a running start on some of the things that you need to keep in mind when outsourcing. After you have determined whom you will outsource projects to, make sure to have a service level agreement (SLA) with them too.
The SLA should fully explain your expectation of the type of service they will provide to your clients along with time frames for completing the projects. The SLA should be put in place the same time as the outsourcing contract.
Finally, you should make sure that you have a process in place for handling your outsourcing project. For instance, you need to include the following in your outsourcing to do list.
1. Client name
2. Outsourcing project details
3. Time line
4. Special requirements
There are other things that you may need to add to this list but the list above are the basic items that need to be included in your outsourcing to do list.
Now that you have a template for outsourcing projects, you can start planning for adding more clients to your business. Outsourcing some of your business will give you much more freedom to do what you do best with your business. Don’t be afraid to do it.