With more and more broadband connection high speeds, and the increase to travel costs, we see people shift from a conventional meeting to more cost effective online communication, in conducting video communication events. Even though this has cost advantage, what is maybe what is left behind is some basic conduct and etiquette.
Let’s look what is the etiquette for Web conferencing
Like any meeting, to be there on time is considered good manners and good etiquette, it can be annoying to be kept online, and does not reflect well on yourself especially if you are the presenter.
If the meeting is has been called with the intention to make a sale, the obvious result could be a loss of the sale and any ongoing relationship with your client.
As you not have to travel to attend a meeting all you need to do is to make sure you present yourself on time remember the old adage, that time is money.
Always respect other people’s time and do not take the conference call to other things aside from your agenda. If the time is not convenient, for whatever reason. Always consider a rescheduling, this is far better than turning up unprepared.
When the call is in progress
When introducing each participant ensure you have a good introduction for them which means make sure you had the name correct, you may laugh, but it is a common occurrence.
It is good to remember that even though you may be using video, you will not get the personal interaction of body language. So this can be a communication barrier, it’s good to remember to keep all possible interruptions such as mobile phones or other audio and visual distractions in check if you want people to listen to what you have to say is nothing worse with too much background noise.
You do not want mobile phones or other unwanted movements happening behind your presentation this means when you go to your conference room take some time to set it up with the best visual that you can by having it set for maximum impact which could mean having a partition put behind your chair to give a solid background.
10 Top Tips To Remember
- Always remember to give respect
- make sure the audio is adequate level
- remember to give other people their chance to speak
- allow the other participants to give their opinion and ask questions again this may seem to be an obvious thing to do,
- but remember to be polite it easy to get a disconnect feeling because you are in a cyber meeting
- if you are sending files, calculate file size and understand how long transfer will take on all participants Internet connection speeds during your presentation,
- if you’re using the whiteboard function sure that what you’re writing is clearly visible, legible, and is understood by the participants
- even though you do not have to attend a meeting in a physical sense, business attire is still good etiquette an online conference is just a real office meeting without having to physically be there
- if you are the presenter and using video look into the camera Ensure the microphones picking you up well and the audio quality is good
- never, never, never, drink or eat in front of the camera or with your microphone on
Whatever manners you bring to a typical office meeting, make sure that you replicate it during a Web conference As it is in an ordinary office meeting, preparation is 90% of your successful online conference, the etiquette that goes along with any meeting should be bought to the online world, where as in any successful business venture. Respect, timeliness and preparation is always an admired quality for someone that you want to do business with