Broadband Internet Bill Too High? Here’s How You Can Fix That

Kim Cadena was shocked at the internet bill that arrived on July 21: The price jumped from $50 to $81 a month, for the same 100-megabit-per-second plan. Mx. Cadena (who uses the gender-neutral honorific) has been a Comcast Xfinity customer for two years. The service started with a promotional $30-a-month rate, then increased to $50 the second year. Now, it’s gone up again.

Mx. Cadena, a housing analyst in Alexandria, Va., is waiting on the city’s fiber network, which isn’t expected to be completed for another four years. Until then, Mx. Cadena has a choice of two providers, Comcast Xfinity or Verizon Fios, and says, “We need more and better internet, and not just for people like me who can afford high speeds and my own Wi-Fi.”

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