Internet service getting expensive? New FCC program offers bill credit

A revamped and expanded federal program will help more income-qualified customers lower their monthly internet or wireless bills. 

The Federal Communications Commission’s Affordable Connectivity Program gives income-qualified households a $30 credit and households on qualifying tribal lands a $75 credit toward their internet service. 

The coronavirus pandemic forced schools and employers to shift to remote learning and work, but many households, especially in rural areas of Wisconsin, found high-speed internet service hard to find or costly. In response, local, tribal, state and federal governments have turned their attention to expanding access to high-speed internet service. 

The Infrastructure Investment and Jobs Act approved in November provides $14.2 billion to the program, which modifies, extends and expands upon its predecessor, the Emergency Broadband Benefit Program, or EBB. EBB was originally launched to help households dealing with a loss of income or job loss due to the pandemic. 

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