With millions of Americans preparing for the possibility of working or doing school work from home for an extended period of time, Comcast has announced a handful of changes to its services to help keep Americans connected to the internet.
First, the company’s Internet Essentials plan, which provide low-income houses with basic internet services for $9.95 a month is offering two months of free service for new customers. Comcast is also increasing data speeds on the plan so users have faster access to the web. The plan typically offers speeds of 12 megabytes per second on downloads and two MBPS on uploads. Not those speeds will be increased to 25/3 MBPS.
Homes who sign up for the Internet Essentials plan will be sent a free installation kit with instructions on how to setup your home with internet service. That kit comes with a free modem and router and does not require a long-term contract or credit check and no shipping fee. This plan is available in Comcast service areas.
For customers currently on a standard internet plan with Comcast, data limits have been removed from plans and will allow for unlimited use of the internet for the next 60 days. Late fees will not be assessed to accounts and services will not be disconnected if customers contact the company to inform it of troubles paying their bills.
Xfinity wifi hot spots are open across the country for free. That means you can connect any Xfinity wifi hot spot without having to subscribe to the service for a fee. For a list of hot spot locations throughout the U.S. click here.
“During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet – for education, work, and personal health reasons,” said Dave Watson, Comcast Cable Chief Executive Officer in a press release. “Our employees also live and work in virtually every community we serve, and we all share the same belief that it’s our Company’s responsibility to step up and help out.”
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