Cox introduces internet package ConnectAssist | News

Cox Communications expanded its variety of affordable service, the low-cost internet tier, ConnectAssist. 

Similar to its existing Connect2Compete (C2C) low-cost program focusing on households with children, ConnectAssist is available to low-income households with or without children, veterans, seniors and tribal members who need affordable internet access. The ConnectAssist package includes a discounted modem rental along with other features.

ConnectAssist is specifically designed for families without children in grades K-12 who are enrolled in government financial assistance programs, and those receiving Veterans Pension & Survivors Benefits, Tribal Programs, Supplemental Security Income, and/or Medicaid.

“We are determined to narrow the digital divide by making connectivity and digital literacy easily accessible to everyone in our communities,” said Percy Kirk, Cox Southwest region manager and senior vice president. 

“This offering further expands and strengthens our affordability options as well as our focus on digital equity.  Here in Arizona, we are proud to provide more than 6,000 students with internet service (under C2C) and know with ConnectAssist our services will continue to connect more and more Arizonans.”

The ConnectAssist internet package provides customers with internet access and a modem rental for $30/month plus taxes, which can support speeds up to 50 Mbps download/3 Mbps upload. 

Eligible customers can sign up at cox.com/connectassist and are not required to go through credit checks, commit to term agreements, or pay deposits. Check the same website for eligibility rules.

Other key program features include EasyConnect self-installation or $20 professional installation and access to Wi-Fi hotspots and Cox Security Suite Plus.

Additionally, customers qualifying for ConnectAssist could be eligible for the federal government’s Emergency Broadband Benefit (EBB) program. Customers may be able to get ConnectAssist for free after a discount with the Emergency Broadband Benefit. The discount amount and eligibility are based on EBB program rules which are subject to change. Customers can learn more about the EBB program (and check their eligibility) at cox.com/ebb.  

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