netplus: Fastway’s Netplus Broadband deploys Aprecomm technology to enhance internet experience

Netplus Broadband, the internet service provider subsidiary of Fastway Group, has selected Aprecomm, a global technology provider of network intelligence, to remotely monitor, manage quality of experience (QoE), optimise residential Wi-Fi connections, and simplify deployment process with Zero Touch Provisioning (ZTP).

With the deal in place, Netplus would be rolling this intelligence to all their current and future subscribers spanned across over 400 cities.

“This move is a part of our strategy to provide the best service to our customers,” said Prem Ojha, Group CEO, Fastway Transmissions. “Netplus is consistently striving towards improving the user experience to maintain its leadership position in the service industry. This partnership with Aprecomm’ s Network Intelligence is yet another step in this direction.”

Aprecomm’s technology will also provide centralised vendor agnostic Customer Premise Equipment (CPE) provisioning, management and pro-active QoE measurement with actionable recommendations to improve subscriber’s internet experience across homes.

“We are very excited to work with Netplus and roll out our innovation to improve subscribers’ internet experience,” said Pramod Gummaraj, CEO, Aprecomm. “Apart from bringing innovative products like Virtual Wireless Expert (VWE) to last mile CPEs, we are also extending this intelligence to every possible element in the network chain.”

With the deployment of this solution the emphasis will be more on proactive management of network and services which will take the user experience to the next level.

Aprecomm Network Intelligence will also offer measurable subscriber experience and will help Netplus to reduce operating costs and improve customer satisfaction.

“With Aprecomm’s highly scalable and distributed network intelligence, Netplus will be able to seamlessly manage and analyse millions of CPE through a unified interface and provide the best experience to the subscribers,” added Guharajan Sivakumar, CTO, Aprecomm.

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