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You are here: Home / Internet / O2 down: Data and 4G still not working as outage also hits GiffGaff and Tesco Mobile – The Independent

O2 down: Data and 4G still not working as outage also hits GiffGaff and Tesco Mobile – The Independent

12/06/2018 by admin


O2’s internet service is down, leaving customers of the network unable to get online.

The problems mean those companies that share its network – such as GiffGaff and Tesco Mobile – are also being hit by the problems.

Calls can still be made by customers despite 4G data connections are broken, O2 said.

Affected phones, which may be every single device registered to the network, simply fail to show any kind of data connection and will not connect even when turned off and back on or when other workarounds are tried, according to users experiencing the problems.

Some users also suggested SMS messaging was not working, leaving them unable to send texts.

leftCreated with Sketch.
rightCreated with Sketch.


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A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore

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6/42

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Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea

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28/42

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The Connected company is a part of seven Toyota in-house companies that was created in April 2016

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29/42

A Toyota Motors employee demonstrates a smartphone app with the company’s pocket plug-in hybrid (PHV) service on the cockpit of the latest Prius hybrid vehicle during Toyota’s “connected strategy” press briefing in Tokyo

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30/42

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31/42

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32/42

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Getty

33/42

Robotic fishes swim in a water glass tank displayed at the Korea pavillon during Singapore International Robo Expo

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34/42

An employee shows a Samsung Electronics’ Gear S3 Classic during Korea Electronics Show 2016 in Seoul, South Korea

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35/42

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36/42

Amy Rimmer, Research Engineer at Jaguar Land Rover, demonstrates the car manufacturer’s Advanced Highway Assist in a Range Rover, which drives the vehicle, overtakes and can detect vehicles in the blind spot, during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire

PA wire

37/42

Chris Burbridge, Autonomous Driving Software Engineer for Tata Motors European Technical Centre, demonstrates the car manufacturer’s GLOSA V2X functionality, which is connected to the traffic lights and shares information with the driver, during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire

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39/42

Full-scale model of ‘Kibo’ on display at the Space Dome exhibition hall of the Japan Aerospace Exploration Agency (JAXA) Tsukuba Space Center, in Tsukuba, north-east of Tokyo, Japan

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40/42

Miniatures on display at the Space Dome exhibition hall of the Japan Aerospace Exploration Agency (JAXA) Tsukuba Space Center, in Tsukuba, north-east of Tokyo, Japan.
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EPA

41/42

The robot developed by Seed Solutions sings and dances to the music during the Japan Robot Week 2016 at Tokyo Big Sight. At this biennial event, the participating companies exhibit their latest service robotic technologies and components

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The robot developed by Seed Solutions sings and dances to music during the Japan Robot Week 2016 at Tokyo Big Sight

Getty

“Our technical teams are investigating reports of issues when using data,” O2 wrote on its status page. ”Voice calls are working OK. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available.”

Read more

That page itself appeared to be having issues, often failing to load.

A tool on the same page that allows users to check if the outage is happening in their area did not appear to be working, bringing up an error message saying that the system was having “technical problems” but that “engineers have been notified”.

The problems were happening across the UK, according to the website Down Detector.

O2’s Twitter account spent the morning replying to users who were having issues with data. The messages made clear they were aware of the issues, said they were being fixed, and apologised for any problems caused.





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