Activision has opened a refund program for US customers who purchased Guitar Hero Live on or after 1st December 2017 following the closure of the game’s GHTV service.
Originally launching back in 2015, Guitar Hero Live featured two main games modes: an offline mode which had you playing in front of a crowd of real, pre-recorded actors, and an online mode where you could play along to official music videos being streamed to you on various, in-game, TV-like channels. For hardcore fans of the peripheral-heavy series, it was a true return to form for the most part, but disappointing sales led to its early demise.
In December 2018, Activision revealed that it would be shutting down the online GHTV mode, essentially removing a huge part (and arguably the best part) of the game. To avoid any upset, and potentially any legal action from angry consumers, the publisher is now offering refunds to all US buyers who bought the game within a year of its discontinuation.
Activision is offering a voluntary refund program for customers who bought the Guitar Hero Live gaming system on or after December 1, 2017, in the United States. Customers may qualify for a refund if:
1) They purchased Guitar Hero Live in the United States during the period starting December 1, 2017 and ending on January 1, 2019;
2) They submit a completed Claim Form by the deadline of May 1, 2019; and
3) Their purchase of Guitar Hero Live since December 2017 can be confirmed by Activision
If you qualify for this refund and wish to apply, you can do so right here. Even if you don’t have proof of purchase via a receipt or credit card statement, Activision will still attempt to verify eligibility. Whether this refund process will also arrive in other regions is unknown.
Did you get Guitar Hero Live on Wii U? Were you sad to see GHTV go? Tell us below.